This website uses something called cookies. A cookie is a small text file of letters and numbers that gets put onto your computer when you visit a website. This allows the site to distinguish you from other users.
A cookie isn’t a computer programme, can’t read files on your computer, can’t carry viruses and can’t install malware onto your computer.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To login to your account or purchase tickets from our website your cookie settings need to be enabled to accept cookies from third-party websites. If you are using Safari on a mac or iOS device, please ensure the setting to Block All Cookies is off.
If you are not sure how to change the cookie settings in your browser or on your device, please click on the image to download our Cookies guide.
At Chichester Festival Theatre we use essential cookies to keep track of what you have in your basket, process transactions and to remember you when you return to our site. We also use non-essential cookies to track how you use our site for analytical purposes and to monitor digital advertising.
If you do not wish to enable cookies, you will still be able to browse the site but you will not be able to login or purchase tickets.
The information below lets you know what cookies this site uses and what they are.
Spektrix is the booking platform we use to sell tickets. To purchase tickets through our website you need to have third party cookies enabled. If you do not you will not be able to complete your purchase. Spektrix cookies allow you to login, add multiple items to a shopping cart before purchasing tickets, merchandise and making donations. If you are struggling to progress beyond selecting tickets you will need to check your settings are enabled to accept cookies from third parties. To do this follow the relevant link for your internet browser/device:
iPad / iPhone Cookie settings
Cookies used by Spektrix:
ASP.NET_SessionId, .ASPXAUTH, SpektrixClientName, CookieDetection, SpektrixLastContact, ReturningCustomerCookie
Spektrix Cookies are essential to the running of the website and are outside the scope of Cookie Regulations.
Google Analytics allows us to track pages you visit, and basic details about your web browsers. They cannot identify you personally. The data collected enables us to improve areas of our website based on levels of traffic to certain pages.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Cookies used by Google Analytics:
__utma __utmb __utmc __utmz __utmx __utmxx _ga _gat _gid _utmt
Cookies used by Google Maps:
APISID, HSID, NID, PREF, SAPISID, SID, SS, SSID, NID
Information about your use of our website, including your IP address, may be transmitted to Google and stored on their servers. This cookie does not identify you personally unless you are logged into Google, in which case it is linked to your Google account.
Cookies used by YouTube:
SID, LOGIN_INFO, use_hotbox, PREF, SSID, HSID, watched_video_id_list, __utma, __utmz, demographics, VISITOR_INFO1_LIVEData, YSC
Facebook Tracking Pixel
We use the Facebook tracking pixel which follows your activity on our website after clicking on a link. This enables to to monitor the efficacy of Facebook adverts but does not allow us to personally identify you, however Facebook may use this information to advertise to you. Click to view your Facebook Advert Preferences.
Hotjar collects standard internet log information and details of visitor behaviour patterns, including mouse clicks and pages visited, from a sample of visitors to the site. We do this to find out things such as how people interact with our website. This information does not personally identify users.
Cookies used by Hotjar:
For more information, visit Hotjar’s Cookie Information Page.
Crisp is the service we use for the chatbox function on our website. Essential cookies are used to maintain and restore a chat session with a user and to distinguish genuine users from bots. We use Google Tag Manager to update the java script of the chatbox.
Cookies used by Crisp:
_cfduid, _ga, _gat_gtag, _gid, _crisp_client, shared-profile
Essential Cookies used by Bookatable:
Bookatable also uses other cookies to track, target and advertise. To find out more about Bookatable cookies and to opt out click here.
Other cookies used by Bookatable:
c, rpb, put_2249, rpx, khaos
Removing or disabling cookies
You may choose to remove or block cookies at any time by adjusting your browser settings, but in some cases, this may impact your experience of our website.
If you have any questions about the above information please contact firstname.lastname@example.org.